Custom Metadata Types vs Custom Settings vs Custom Labels 💬 In plain words: Three lookalikes: Custom Metadata = configuration that DEPLOYS with your code (best for app settings). Custom Settings = org/user-specific values, changeable at runtime (hierarchy type is great for bypass switches). Custom Labels = translatable text for the UI. 📌 Example: API endpoint URLs per environment → Custom Metadata (deploys with code, sandbox vs prod values). A 'Bypass_Automation__c' checkbox an admin flips during data load → hierarchy Custom Setting. The word 'Submit' translated to Hindi → Custom Label. 🎬 Real-Life Example: The Fee Table Trapped Inside Code Skyline charges a different delivery fee per city. Apex needs those rates on every booking. The Old/Bad Way: if (city == 'Delhi') fee = 50. Else if (city == 'Mumbai') fee = 65. … Every rate change is a code change, a test run, and a deployment. Why this is bad: Business data is trappe...
Introduction: Artificial Intelligence (AI) has revolutionized various industries, and Salesforce, a leading customer relationship management (CRM) platform, has embraced AI to enhance its capabilities. Salesforce leverages AI to provide personalized customer experiences, automate tasks, and gain valuable insights. In this blog post, we will explore the fundamentals of AI in Salesforce, highlighting its key components and benefits. 1. Understanding Artificial Intelligence: Artificial Intelligence refers to the simulation of human intelligence in machines, enabling them to perform tasks that typically require human intelligence. AI encompasses various technologies such as machine learning, natural language processing, and computer vision, among others. 2. AI in Salesforce: Salesforce has incorporated AI into its platform through its AI-powered product called Einstein. Einstein brings intelligent features to Salesforce, empowering businesses to make data-driven decisions, automate ...