💬 In plain words: The license is what the company PAID for — it sets the ceiling of what a user could ever do. Profiles and permission sets can only work below that ceiling. No license feature = no amount of admin setup can grant it. Concept The User License (Salesforce, Salesforce Platform, Experience Cloud variants, etc.) sets the absolute ceiling of what a user can ever be granted — profiles and permission sets can only work within those boundaries. Feature Licenses: (e.g., Service Cloud User, Marketing User, Data Cloud) switch on specific product areas per user. Permission Set Licenses (PSLs): Entitle specific platform capabilities (e.g., Einstein and Agentforce capabilities) that a Permission Set can then assign. Architectural Impact: Licensing drives total cost of ownership and constrains schema design. An object model that unnecessarily forces every user onto full Salesforce CRM licenses is an expensive design anti-pattern. ...
Experience Cloud