💬 In plain words: Your instructions are not sent to the model. They are executed to produce a prompt, which is then sent. Everything your logic decided is already fixed by the time the model reads a single word. 📌 Example: By the time the model is asked, the outage status has been fetched, stored in a variable, checked, and turned into the sentence "Tell the customer power is expected back within two hours." The model cannot reopen that decision. 🎬 Real-Life Example: The Restore Time That Was Never Promised The Old/Bad Way: A team wrote: "If the outage is major, tell the customer a restore estimate, but only if it is confirmed." The agent regularly promised times that were not confirmed. Why this fails: That is one English sentence asking the model to make a judgement call. The model weighed it against everything else in the prompt and sometimes got it wrong. Nothing was ever fixed before it was asked. ...
AI Fundamentals